Team Ucky-Zoom-y and Can We Not

At my first job post college, I was having a conversation with one of the systems administrators (sysadmins) regarding a customer issue and as part of our exchange was told, “No technology is absolutely secure”.

Those words have provided the basis to my technology career. That phrase has put a roof over my children and food in their bellies. Every single business around the globe is affected by these words.

Our world is now a place where keeping distance is the clear and correct choice. Technology conference software is now something we have to use.

I will not recommend any of them. You and I have to use them, and I want to provide the information to help you make an informed choice as to what, when, and how you utilize these solutions.

I also want to make an important declaration of understanding and support –

I know. I know the software/application/program is horrible. They all are frustrating, flaky, unreliable, and entirely exasperating. They are made by humans and we are all also all of those things. I’m not blaming or trying to shame anyone (even MOST tech companies). I want to offer my experience as a source.

I have also had conversations with teachers and IT staff at schools in recent days and they know too.

The educational professionals that are essential to our current and future existence are performing miraculous transformations to our system with broken and unreliable tools. They have made essential choices for the future of our existence in a vacuum (yet under pressure) and for the long term (yet in a second). They are angels and heroes and deserve every ion of support we can muster for them.

All of this is prep to another QUICK list with some details. As always, PLEASE contact me if you have (as my old math teacher in Mt. Lake – Mr. Marty Skow used to say) “Questions? Comments? Nasty remarks?” please let me know. All are welcome.

  1. Zoom – Track record on security is BAD. Apple (MAC) clients had major security flaw a couple of years ago. Communication via Zoom is also NOT encrypted during the entire process. This lack of “end-to-end” encryption is lazy and dangerous on Zoom’s part. And, it is likely the source of “Zoom-bombing“. People are using Zoom because it is free. Those users are receiving exactly what they are paying for. BUT, I understanding that Zoom IS and will continue to be used. Please be careful. Make sure the Zoom client/app/program is stopped and/or closed when you are done using it. If you use it in a browser, reboot your computer after a Zoom meeting.
  2. Microsoft Teams/Skype – Security is better than Zoom. As with everything, these products are NOT free from security issues. But they have a better track record on things like identify and responding to security issues with these applications. Microsoft has, in my opinion, absolutely botched their opportunity in this space. Teams is a superior product but expensive and immature. Skype works but scales poorly and is unreliable. They both do voice and video well but cost WAY too much for educational institutions.
  3. Google Groups/Hangouts or whatever it’s called today – Security on par with Microsoft products. Cost is comparable, may be slightly less. Google (Alphabet at large) profit model is not from software licenses etc. They make money on us. Our information and digital identity. Google is probably the most technically flexible and secure of these options. I have not used their platforms as much as I have used Skype, Teams, and Zoom.

Thanks folks. Stay safe, stay HOME. And let’s all help take care of each other.

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